*All purchases are PICK UP ONLY, you or your student can pick this up at the Penn Student Agencies Office located on 117, ground floor, Williams Hall, 255 S 36th St, Philadelphia, PA 19104, Mon – Thu (2:00 pm – 5:00 pm).
If you are picking up for a friend, please email interest@pennstudentagencies.com
Cash or credit refunds for same day purchases with receipt only. After the first day, merchandise can only be exchanged at the purchase price if returned within 30 days of purchase accompanied by the receipt.
Pick-Up
Pick it up in person!
Quality Customer Services
provides customer service for all nine Penn Student Agencies' businesses via phone, email, and in person
About Us
Our mission is “to help students and parents more easily navigate Penn life by providing a cheaper and more convenient option to the bookstore, professional and amiable customer service, and a way for parents to feel more connected to their students.”